Terms of Service

Everyday Steve LLC operates Everyday Back Office — a cloud-based field service management platform for trades businesses. The platform includes job management, scheduling, customer CRM, estimates, invoices, inventory, reporting, a marketing module, an instant estimate tool, and a customer portal.

The platform is accessed via web browser at everyday-steve.com/back-office. Access is provided on a monthly subscription basis at $149 per month per location, with the first month provided free of charge.

Integrations with third-party services including Stripe, QuickBooks, Twilio, and others are passthrough — you connect your own accounts. We never hold your money or data on your behalf.

To use Everyday Back Office you must be at least 18 years of age, operate a legitimate business, and provide accurate registration information including your business name, email, trade type, and service city.

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use at steven.morono@everyday-steve.com or (725) 347-9445.

We reserve the right to refuse service, suspend, or terminate accounts that provide false information, engage in fraudulent activity, or violate these Terms.

Everyday Back Office is offered at $149 per month per location. Your first month is provided free of charge with no credit card required at signup.

Billing is handled manually for the first cohort of clients. We will contact you before any charge is made. As we scale, billing will move to automated Stripe charges. You will be notified before this transition and given the opportunity to cancel.

There are no per-user fees. One subscription covers your entire team at one location. Additional locations are billed at $149/month each.

You may cancel at any time by contacting us at steven.morono@everyday-steve.com or (725) 347-9445. There are no cancellation fees and no contracts.

Cancellation takes effect at the end of your current billing period. You retain access through the end of the period you have paid for.

We do not offer prorated refunds for partial months. Refunds may be issued at our sole discretion in exceptional circumstances.

You own your data. All customer records, job data, invoices, estimates, and business data you enter belongs to you.

We process your data solely to provide the platform. We do not sell, rent, or share your business data with third parties for marketing purposes.

Upon cancellation, you may request a full export of your data within 30 days. We retain your data for 90 days after cancellation before deletion.

We maintain reasonable technical security measures via Supabase and Vercel infrastructure. No system is completely secure and we cannot guarantee absolute security.

You may use Everyday Back Office only for lawful business purposes. You may not use the platform to engage in fraud, store data you do not have the right to store, or violate any applicable law.

You are solely responsible for the content of any estimates, invoices, letters, or customer communications generated using the platform.

The marketing module and EDDM letter generator are for legitimate business marketing. You are responsible for compliance with all applicable laws including the CAN-SPAM Act and USPS regulations.

The instant estimate tool generates price ranges based on inputs you configure. These are rough estimates only. You are responsible for all pricing decisions and commitments made to your customers.

Everyday Back Office offers integrations with Stripe, QuickBooks Online, Twilio, Google Maps, Google Workspace, Angi, CompanyCam, DocuSign, Gusto, Slack, and others.

All integrations are passthrough. You connect your own accounts using your own API keys. We do not hold your money or act as a payment processor.

We are not responsible for the availability or actions of any third-party service. Third-party services are governed by their own terms and privacy policies.

The instant estimate tool creates a public page at everyday-steve.com/estimate/[your-slug] where homeowners can receive a rough price range and submit their contact information.

Leads captured are stored in your Back Office account. You are responsible for all follow-up communications with potential customers.

Price ranges are rough estimates only and are not binding quotes. We do not guarantee any particular lead volume, conversion rate, or business outcome.

We make commercially reasonable efforts to maintain platform availability but do not guarantee any specific uptime percentage.

We are not liable for any business losses resulting from platform downtime, data loss, or service interruptions.

You retain ownership of your business data and content created using the platform.

Everyday Steve LLC retains all rights to the platform, software, design, letter templates, pricing algorithms, and related intellectual property.

You receive a limited, non-exclusive, non-transferable license to use the platform during your active subscription. You may not copy, reverse engineer, resell, or create derivative works based on the platform.

EVERYDAY BACK OFFICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the platform will be error-free or uninterrupted. We do not guarantee any particular business outcome or return on investment.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVERYDAY STEVE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY YOU IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

You agree to indemnify and hold harmless Everyday Steve LLC from any claims, liabilities, damages, and expenses arising from your use of the platform, your violation of these Terms, or any claim by a third party arising from your business operations or communications.

These Terms are governed by the laws of the State of Nevada. Disputes shall be resolved first through good faith negotiation, then through binding arbitration in Clark County, Nevada under AAA rules. You waive the right to participate in class action proceedings.

We may modify these Terms at any time. Material changes will be communicated by updating the date above and by email. Continued use after changes constitutes acceptance. If you do not agree, you may cancel before changes take effect.